Privacy Policy

Last updated: March 24, 2026

GoMate ("we", "us", or "our") operates the GoMate matchmaking platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

1. Information We Collect

We collect the following types of information:

  • Account information: name, email address, phone number, date of birth, gender.
  • Profile information: photos, preferences, and answers to compatibility questionnaires.
  • Usage data: interactions with other users, messages, event participation.
  • Payment information: processed securely via Stripe; we do not store card details.
  • Device data: IP address, browser type, and device identifiers for security purposes.

2. How We Use Your Information

  • To operate and improve the GoMate matchmaking service.
  • To match you with compatible users based on your questionnaire answers.
  • To process payments for subscriptions and credit top-ups.
  • To send service notifications and OTP verification codes.
  • To detect and prevent fraud, spam, or abuse.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers: Stripe (payments), Twilio (SMS), SendGrid (email) — bound by data processing agreements.
  • Other users: only the profile information you choose to make visible.
  • Authorities: when required by law or to protect safety.

4. Data Retention

We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or fraud-prevention purposes after account deletion.

5. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict certain processing.
  • Data portability.

To exercise any of these rights, please contact us via the Contact page.

6. Cookies

We use essential cookies to operate the platform (session management, security). We do not use advertising or tracking cookies.

7. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

GoMate is intended for users aged 18 and over. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification.

10. Contact

If you have any questions about this Privacy Policy, please contact us through our Contact page.